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Crystal Cruises, founded in 1988 by NYK Line of Japan, evolved into a luxury cruise line known for its all-inclusive experiences and award-winning itineraries, but faced financial difficulties and was acquired by A&K Travel Group in 2022, relaunching the brand in 2023 with refurbished ships. The ships underwent refurbishment in Trieste, Italy, and Crystal Serenity returned to service on July 31, 2023, followed by Crystal Symphony on September 1, 2023. A&K Travel Group has announced major refurbishments and enhancements for the two ships, including increasing the number of butler suites and reducing guest capacity.
Crystal Cruises includes:
- Complimentary meals in every restaurant, including fine-dining establishments.
- World-class restaurants: Featuring award-winning chefs and unique dining experiences.
- Elegant and spacious suites: With personal butler service for every guest room and suite.
- Onboard enrichment programs: Offering lectures, courses, and activities, including language lessons, music lessons, and wine tastings.
- Shore excursions: Organized by Abercrombie & Kent, according to Crystal Cruises.
- Diverse itineraries: Sailing to ports worldwide, including Alaska, the Caribbean, Canada and New England, Mexico, Europe, Asia, Australia & New Zealand, Hawaii and the South Pacific, Africa, the Middle East, the Panama Canal, South America, and complete World Cruises.